The Impacts of Work Engagement on Innovative Behavior with an Emphasis on the Mediatory Role of Sharing Mistakes

Document Type : Original Article

Authors

Ferdowsi University of Mashhad

Abstract

Today, organizations need innovations in order to grow and survive. Organizations that cannot deliver innovative products and services to market continually are doomed to fail. But the key of innovation is in the innovative behavior of employees. Various factors affect the innovative behavior of employees. The work engagement of employees is one of the factors which can affect this behavior. Despite this fact, the way it affects is one of the major issues in IT community. The aim of this study is to investigate the mediatory role of sharing mistakes in the way work engagement affect innovative behavior of IT experts. The statistical population of this study includes IT experts in IT companies, who are members of the Computer Union Organization of Khorasan Razavi province, Iran. In this study, stratified sampling is employed. In order to evaluate the research variables, a questionnaire is used with 26 questions. The questionnaire is distributed among 120 IT experts in Mashhad, Khorasan Razavi province. To analyze the data, structural equation modeling is used. The results of the study show that work engagement has a positive impact on sharing mistakes and idea generation. In addition, sharing mistakes mediates the impact of work engagement on generating and promoting ideas.

Keywords

Main Subjects


Agarwal, U. A., Datta, S., Blake-Beard, S. & Bhargava, S., 2012. Linking LMX, innovative
Azar, A., Gholamzadeh, R. & Ghanvati, M., 2012. Structural-Path Modeling in Management: Application of Smart-PLS Software. Tehran: Negah Danesh Publications.
work behaviour and turnover intentions: The mediating role of work engagement. Career Development International, Volume 17, pp. 208-230.
Alessandri, G., Borgogni, L., Schaufeli, W. B., Caprara, G. V. & Consiglio, C., 2015. From positive orientation to job performance: The role of work engagement and self-efficacy beliefs. Journal of Happiness Studies, Volume 16, pp. 767-788.
Bakker, A.B., 2011. An evidence-based model of work engagement. Current Directions in Psychological Science, Volume 20, pp. 265-269.
Bouman, A., 2010. 21 Tech Companies that Changed The World... Before They Died. Available: http://www.maximumpc.com/21-tech-companies-that-changed-the-world-before-they-died/#.
Chen, I. Y. & Chen, N.-S., 2009. Examining the factors influencing participants› knowledge sharing behavior in virtual learning communities. Educational Technology & Society, Volume 12, pp. 134.
Chen, Z. J., Zhang, X. & Vogel, D., 2011. Exploring the Underlying Processes Between Conflict and Knowledge Sharing: A Work-Engagement Perspective1. Journal of applied social psychology, Volume 41, pp. 1005-1033.
Chin, W. W., 1998. The partial least squares approach to structural equation modeling. Modern methods for business research, Volume 295, pp. 295-336.
Chughtai, A. A., 2013. Linking affective commitment to supervisor to work outcomes. Journal of Managerial Psychology, Volume 28, pp. 606-627.
De Jong, J. P. & Den Hartog, D. N., 2007. How leaders influence employees› innovative behaviour. European Journal of innovation management, Volume 10, pp. 41-64.
De Spiegelaere, S., Van Gyes, G., De Witte, H., Niesen, W. & Van Hootegem, G., 2014. On the relation of job insecurity, job autonomy, innovative work behaviour and the mediating effect of work engagement. Creativity and Innovation Management, Volume 23, pp. 318-330.
Duverger, P., 2011. Using dissatisfied customers as a source for innovative service ideas. Journal of Hospitality & Tourism Research.
Fornell, C. & Larcker, D. F., 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, pp. 39-50.
González-Romá, V., Schaufeli, W. B., Bakker, A. B. & Lloret, S., 2006. Burnout and work engagement: Independent factors or opposite poles? Journal of vocational behavior, Volume 68, pp. 165-174.
Hendriks, P., Ligthart, P. & Schouteten, R., 2015. Knowledge management, health information technology and nurses› work engagement. Health care management review.
Houman, H., 2012. Structural Equation Modeling Using Laser Software. Tehran: The Organization for Researching and Composing University Textbooks in the Humanities (SAMT).
Hulland, J., 1999. Use of partial least squares (PLS) in strategic management research: A review of four recent studies. Strategic management journal, Volume 20, pp.195-204.
Janssen, O., 2000. Job demands, perceptions of effort-reward fairness and innovative work behaviour. Journal of Occupational and organizational psychology, Volume 73, pp. 287-302.
Janssen, O., 2004. How fairness perceptions make innovative behavior more or less stressful. Journal of organizational Behavior, Volume 25, pp. 201-215.
Kahn, W. A., 1990. Psychological conditions of personal engagement and disengagement at work. Academy of management journal, Volume 33, pp. 692-724.
Keith, N. & Frese, M., 2008. Effectiveness of error management training: a meta-analysis. Journal of Applied Psychology, Volume 93, p. 59.
Khanifar, H., Amiri, As. N., Jandaghi, Gh. R., Ahmadi Azarm, H. & Hoseini Fard, S. M., 2010. Engaging in work and its relationship with organizational justice within the framework of the theory of social and cultural exchange. Management of organizational culture, Volume(1), pp. 177-200.
Maslach, C., Schaufeli, W.B. & Leiter, M.P., 2001. Job burnout. Annual review of psychology, Volume 52, pp. 397-422.
Matzler, K., Rier, M., Hinterhuber, H., Renzl, B. & Stadler, C., 2005. Methods and concepts in management: significance, satisfaction and suggestions for further research—perspectives from Germany, Austria and Switzerland. Strategic Change, Volume 14, pp. 1-13.
May, D.R., Gilson, R.L. & Harter, L.M., 2004. The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of occupational and organizational psychology, Volume 77, pp. 11-37.
Messmann, G. & Mulder, R.H., 2011. Innovative work behaviour in vocational colleges: Understanding how and why innovations are developed. Vocations and Learning, Volume 4, pp. 63-84.
Mura, M., Lettieri, E., Radaelli, G. & Spiller, N., 2013. Promoting professionals› innovative behaviour through knowledge sharing: the moderating role of social capital. Journal of Knowledge Management, Volume 17, pp. 527-544.
Nami, As. & Piyaei, S., 2011. Relationship between the dimensions of self-determined job motivation with job enthusiasm among employees of Isfahan Steel Company. Journal of Career and Organization Consulting, Volume(9), pp. 23-41.
Radaelli, G., Mura, M., Spiller, N. & Lettieri, E., 2011. Intellectual capital and knowledge sharing: the mediating role of organisational knowledge-sharing climate. Knowledge Management Research & Practice, Volume 9, pp. 342-352.
Ren, F. & Zhang, J., 2015. Job Stressors, Organizational Innovation Climate, and Employees’ Innovative Behavior. Creativity Research Journal, Volume 27, pp. 16-23.
Schaufeli, W.B. & Bakker, A.B., 2004. Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of organizational Behavior, Volume 25, pp. 293-315.
Schaufeli, W.B., Salanova, M., González-Romá, V. & Bakker, A.B., 2002. The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness studies, Volume 3, pp. 71-92.
Secaran, A., 2006. Research Methods in Management. Tehran: Presidential Government Education Management Center.
Taghipour, 2009. Investigating the causal relationship between organizational culture, job motivation, work engagement and innovative behaviors through mediation of psychological empowerment among employees of National Iranian Drilling Company. Unpublished dissertation, Shahid Chamran University.
Taştan, S.B., 2013. The influences of participative organizational climate and self-leadership on innovative behavior and the roles of job involvement and proactive personality: A survey in the Context of SMEs in Izmir. Procedia-Social and Behavioral Sciences, Volume 75, pp. 407-419.
Tsai, C.-H. 2011. Innovative behaviors between employment modes in knowledge intensive organizations. International Journal of Humanities and Social Science, Volume 1.
Van Dyck, C., Frese, M., Baer, M. & Sonnentag, S., 2005. Organizational error management culture and its impact on performance: a two-study replication. Journal of Applied Psychology, Volume 90, p. 1228.
Vermeulen, M., Runhaar, P., Konermann, J. & Sanders, K., 2014. Teachers› knowledge sharing: a study on the influence of work engagement, occupational self-efficacy and Human Resources Management on knowledge sharing. Pedagogische studiën, Volume 91, pp. 397-410.
Wang, X. H. F., Fang, Y., Qureshi, I. & Janssen, O., 2015. Understanding employee innovative behavior: Integrating the social network and leader–member exchange perspectives. Journal of Organizational Behavior, Volume 36, pp. 403-420.
Welbourne, T.M., 2007. Employee Engagement.
Zacher, H., Chan, F., Bakker, A. B. & Demerouti, E., 2015. Selection, optimization, and compensation strategies: Interactive effects on daily work engagement. Journal of Vocational Behavior, Volume 87, pp. 101-107.